We understand the expectations of our customers fully in order to achieve customer satisfaction and we endeavor to meet such expectations so our customers feel valued. Continually monitoring and reviewing our Quality Policy to ensure that it remains relevant and effective to the changing needs of our customers.
At Gandhi Group Quality is Our Habit!
We are committed to providing customers with service of the highest possible level of quality. The Quality Policy is communicated and understood to all employees and reviewed periodically for its continual suitability. We are continually improving processes, products and services, meeting and exceeding customer satisfaction at all times.
The implementation of the quality policy is the responsibility of all staff members, with overall responsibility residing with the Board of Director. It is compulsory that all staff recognize and accept our philosophy of quality service delivery, accepting accountability for their own output.